Apple is testing a brand new AI-powered “Dwell Notes” characteristic that may transcribe conversations between Genius Bar workers and prospects at a few of its shops, in response to Bloomberg‘s Mark Gurman. The system is at present opt-in, that means it is just energetic if each the worker and buyer agree to make use of it.
“The transcript is then added to the worker’s iPad as a part of the report of the restore session,” he mentioned. “The objective is to save lots of staff time and allow them to focus extra on the client, relatively than taking notes all through the appointment.”
Widespread Tales
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