One-Contact Name Park, Name Comply with-Up by way of E mail


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Within the newest P-Sequence PBX launch, we’ve launched a set of considerate enhancements designed to take away friction from day by day name dealing with and strengthen post-call follow-up operation, reflecting our ongoing dedication to consumer expertise.

👉 See what’s new on this launch

  • New Options
  • Associated Sources →
    • New Options Configuration Guides
    • P-Sequence PBX Updates from the Previous 12 months
    • PBX New Firmware Replace and Free Trial

New Options

One-Contact Name Park

Name parking is now quicker and simpler. As an alternative of dialing characteristic codes, customers can park calls with a single click on immediately from the calling display, whether or not they select a system-assigned slot or a particular extension.

This streamlined expertise is on the market throughout all Linkus UC Shoppers, together with Linkus Desktop, Net, and Cell Shoppers; the Linkus for Chrome Extension; and embedded integration apps for Microsoft Groups and Dynamics 365.

One-Touch-Call-Park-From-PBXOne-Touch-Call-Park-From-PBX

Name Comply with-Up by way of E mail

The P-Sequence PBX helps initiating emails immediately from the system utilizing the usual Mailto protocol. This immediately opens the consumer’s default electronic mail consumer, together with Outlook Net, Gmail Net and Yahoo Mail with a pre-filled electronic mail template.

With a single click on, customers can ship name particulars on to teammates or prospects together with contact info, name abstract, notes, and different customized variables, streamlining post-call follow-up and making certain all key info is captured precisely.

*Supported purchasers: Linkus Desktop and Net Shoppers; Linkus for Chrome Extension; and embedded integration app for Microsoft Groups.

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Advantages for Customers:

Ship follow-up emails in a single click on, no guide copying or app switching

Keep clean communication with teammates and prospects

Cut back the danger of lacking essential particulars and guarantee a extra skilled workflow

Advantages for Admins

Construct standardized {and professional} follow-up workflows with predefined electronic mail templates

Guarantee essential calls motion are correctly adopted up and monitored

Keep traceable name information and communication historical past for accountability

Adaptable Comply with-Up E mail Templates

  • Name Motion Experiences
  • VIP Buyer Comply with-Up
  • SLA Alarm Threshold Notification

*To discover extra electronic mail templates or create your individual, comply with the configuration information.

Energetic Name Panel for Admins

A brand new Energetic Name Panel has been added to the PBX administration interface, giving tremendous directors real-time visibility into ongoing calls. Admins can monitor on-going name standing, observe name progress, and cling up calls immediately from the panel when wanted, eliminating the necessity to swap to the extension consumer.

Active-Call-Panel-for-Super-AdminsActive-Call-Panel-for-Super-Admins

Extra Optimizations

1. Distant Archiving Enhancement: This launch brings a collection of enhancements to the PBX archiving and backup expertise, together with detailed information displaying activity execution standing, assist for playback and obtain of archived recordings, and new cleanup guidelines for recordings. Most notably,It additionally expands assist for third-party server for storage. Supported Platforms:

  • New: SharePoint, S3-compatible storage platforms (together with Wasabi, Inconceivable Cloud, Backblaze B2 and others)
  • Current: FTP, SFTP, Amazon S3, and Google Cloud Storage

2. SSO-Solely Login Enforcement: To adjust to privateness rules in sure nations, the PBX now permits directors to implement Single Signal-On (SSO) as the one login technique, disabling different PBX login choices. This characteristic helps main id suppliers, together with Microsoft Entra ID (Azure Energetic Listing), Microsoft Energetic Listing, Google Workspace, and Crimson Hat.

3. Swedish Language Assist

For extra particulars about this P-Sequence replace, go to the discharge notes right here: Cloud Version | Equipment Version | Software program Version

Newly Supported Telephone Fashions (Oct 15 – Nov 11)

Vendor Telephone Mannequin
Gigaset N770 IP PRO

Test the auto-provision assist checklist for 500+ IP telephones.

Associated Sources

New Characteristic Configuration Guides

Step-by-step directions for:

Sustain with the most recent P-Sequence Updates

Improve Your PBX and Begin a Free Trial

  • For PBX Admins: Improve your firmware by the administration portal to discover the most recent options.
  • For New Customers: Begin a 30-day free trial and uncover your favourite options.

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